State Farm® Insurance Agent Michael Friel
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
jennifer Henderson
June 18, 2025
"Was very helpful and knowledgeable about the insurance policy"
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Andrew Alfred Alfredo
June 16, 2025
"Lady one the phone was quite rude and didn't want to help"
"We’re sorry to hear that your experience with our State Farm office fell short of your expectations. We take your feedback seriously and would like the opportunity to make it right even though you do not seem to be a customer of our agency. Please send me an e-mail directly and we can schedule a call so we can work towards a resolution. michael@sfphilly.com"
Zach Weinstein
June 5, 2025
"Excellent service!"
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Thomas Arena, Jr
June 2, 2025
"MICHAEL FRIEL AGENCY IS FAST AND EFFICIENT"
M W
May 16, 2025
"My husband and I would like to say that we really appreciate the service provided for us by Kim she was very helpful, knowledgeable and compassionate concerning our needs. We will definitely recommend others for the services. Thank you again, Kim Mr. and Mrs. Wright"
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
colin fahy
May 15, 2025
"Phil was very helpful"
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with Phil. We look forward to continuing to support your insurance needs."
Keith EE
May 13, 2025
"Friendly helpful fast service"
Zachery Fender
May 6, 2025
"Excellent customer service and would recommend."
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
william sheerin
April 28, 2025
"Had a great experience with Phil and the team over at the Michael Friel agency. Would highly recommend."
"Thank you for the great review! Phil and our team definitely works hard for our customers every day! "
Ronald Staib
April 25, 2025
"Kimberly was very prompt and helpful with my request for updated document. Outstanding service!"
"We appreciate your review, and we are delighted to know you had a great experience with Kimberly. If you ever need any assistance in the future, please do not hesitate to reach out. We are here to help!"
Edward J. Dixon
April 22, 2025
"Kimberly was great, answered all of my questions and educated me on what options I could have to keep me safe but my policy manageable. Grateful for her expertise."
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
sire kabba
April 18, 2025
"“Kimberly is fantastic. She is very responsive, goes out of her way to help with any issues. This is the best insurance experience I have ever had so for “"
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with Kimberly; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Mark Patton
March 21, 2025
"Kimberly is fantastic. Very responsive, goes out of her way to help with coverage issues for my kids. Honestly the best insurance experience I've ever had."
"Thanks Mark! Really appreciate the 5-star review. We are so thrilled that you continue to have a great experience with our agency and for giving Kimberly a shout out!"
John Beaver
March 3, 2025
"Phil is an excellent insurance agent. He was able to provide me with great coverage at an affordable rate. He is very knowledgeable and easy to talk too."
Ellen Browning-Lafferty
February 25, 2025
"Kim is fantastic! Highly recommend."
Mika Craig
February 24, 2025
"State Farm is always there for me when I need them…I never had any issues"
"Thank you so much for the positive review! We are here to serve!!!!"
David G
February 20, 2025
"Very professional and thorough. We are very pleased to have Michael as Hope's new insurance professional at State Farm. AAA+++"
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Paula Garifo-Kelly
February 19, 2025
"Our agent, Phil Scott was wonderful. Our family changed carriers to State Farm and Phil was with us through the whole process. Changing five drivers, with five different cars wasn’t an easy undertaking! Plus our Homeowners Insurance as well. Phil made pretty easy. A few phone calls and emails later, we are saving a lot of money!"
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Sam Heck
February 18, 2025
"Kimberly is very proactive in reaching to ensure my policy and coverage is up to date"
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
AC Pan
December 27, 2024
"We have worked with Kimberly for years and been State Farm customers for decades. Kimberly always takes time to throughly explain everything to us and makes sure that we understand our options."
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Xiu Hoang
December 24, 2024
"Kim is the best in customer services that I ever met. Quick response ever."
"Thank you so much for taking the time to provide such a great review of Kimberly! Btw, I AGREE!!!"
Suzanne Britt Wilson
December 20, 2024
"Working with Kim Paldino at State Farm has been wonderful. She is always available, responsive, and talks me through all my options! I HIGHLY recommend!!"
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Nate Briddell
December 10, 2024
"Kimberly was excellent in helping me understand the various policy options and differences so I could choose the best plan for my family. She was professional and made it easy."
"Nate, thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Maddie Wescott
December 5, 2024
"I switched all of my insurance to State Farm when I bought my first home because I was impressed by their thorough coverage and competitive pricing. I have luckily had few instances where it was necessary to use my insurance, but when they have always been there when I needed it most. After a couple of years, Kimberly took the time to walk through my current policies and answer all of the questions that I had, as well as recommend some additional areas to consider. I am grateful to have experts ready to answer my questions and make sure that I am protecting all of the important things."
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
calvin townes
December 3, 2024
"Kimberly was very pleasant and professional. She helped me with all the questions I needed answers for. Thank you for being there for me."
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"